Privacy Policy

Welcome to Bengal Battery Co. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bengalbattery.in, use our services, or interact with us in any way.

Bengal Battery Co. has been serving North Bengal and Eastern India since 1985, providing quality power solutions including batteries, inverters, UPS systems, and solar products. As a trusted name in the industry, we understand the importance of maintaining your trust through transparent data practices.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services. The types of information we may collect include:

Personal Information You Provide

• Contact Information Name, email address, phone number, and mailing address when you fill out our contact form, request a quote, or place an order.
• Communication Data Records of your correspondence with us, including emails, phone calls, and messages through our contact form or WhatsApp.
• Transaction Information Details about products or services you purchase, including billing and shipping information.
• Feedback & Reviews Any feedback, testimonials, or reviews you provide about our products and services.

Information Collected Automatically

• Device Information Browser type, operating system, device type, and screen resolution.
• Usage Data Pages visited, time spent on pages, click patterns, and referring URLs.
• Location Data Approximate geographic location based on IP address.

We use the information we collect for various purposes to provide, maintain, and improve our services:

We will not use your personal information for purposes other than those described in this policy without your consent.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers We may share information with trusted third-party vendors who assist us in operating our business (e.g., delivery partners, payment processors).
• Legal Requirements We may disclose information when required by law, court order, or government authority.
• Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent We may share information for any other purpose with your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Secure Connections We use SSL/TLS encryption for all data transmissions on our website.
• Access Controls Limited access to personal information to authorized personnel only.
• Regular Updates Continuous security monitoring and regular system updates.
• Data Minimization We only collect information that is necessary for our services.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect your experience on our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

You have certain rights regarding your personal information. Subject to applicable law, you may exercise the following rights:

• Right to Access Request a copy of the personal information we hold about you.
• Right to Rectification Request correction of inaccurate or incomplete information.
• Right to Erasure Request deletion of your personal information in certain circumstances.
• Right to Opt-Out Opt-out of marketing communications at any time.
• Right to Data Portability Request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

Our website may contain links to third-party websites, including social media platforms, payment processors, and partner websites. These external sites have their own privacy policies, and we are not responsible for their content or practices.

We encourage you to review the privacy policies of any third-party sites you visit through links on our website. We do not have control over, and are not responsible for, the privacy practices of these external sites.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records as soon as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: